Navopia is the trading name for Keith Doyle

I am a freelance information architect specialising in delivering training in responsive information architecture. I started my career as a programmer in the 1980s, and moved into web design, web development and user experience in 1995 when I created an early website. I am passionate about information architecture, not only to create findable websites, but also a great user experience on any device or assistive technology.

Recognition of my work includes a nomition for a marketing award at Manchester College of Arts & Technology, and recognition in an external audit at the University of Salford. My work at Lloyds Banking Group was validated with signification conversion improvements

I am on the steering group of Northern User Experience, have been on the the organising group of Institutional Web Management Workshop. I am a Member of the British Compouter Society (Charted IT Professional), of the Information Architecture Institute and of the Usability Professionals Association.

Clients and Former Employers

I have been self-employed since 2010, and before that worked for a number of employers:

Navopia Clients:

Aviva
Fuse8
The Univeristy of Lancaster
The University of Sheffield
WhatUsersDo
The University of Wolverhampton

Collaborations

Artome
John Robinson
The University of Bradford

Former Employers Include:

Lloyds Banking Group (HBOS)
Manchester College of Arts & Technology (now The Manchester College)
Manchester Metropolitan University
The University of Salford

Talks Given (selected)

BarCamp Bradford: Thoughts on UX article in .NET
BarCamp Manchester: The User Experience Honeycomb
BarCamp NorthEast: Trends in Information Architecture
Bettakultcha: The Consumerisation of IT
EuroIA: poster accepted on higher education taxonomy
Manchester Metropolitan University: Information Architecture guest lecture
Nottingham Geekup: Usability
NUX: Discount Usability Testing
NUX: Prototyping
NUX: Responsive Case Study & Clinic
IWMW: Discount Usability Testing
IWMW: Responsive Case Study & Responsive Strategy
IWMW: Responsive Workshop
IWMW: The Promise of Information Architecture
UXCampLondon: Jung and User Experience

Publications

Ariadne: Review of Information Architecture for the World Wide Web
Ariadne: Review of IWMW 2010
UK Web Focus: Guest post on IA

Awards and Recognition

Recognition for Keith's user experience skills includes: nomination for a national marketing award (Heist) for his work as web master at Manchester College of Arts & Technology; being recognised in an external audit for his work on the staff and student intranet at the University of Salford; large increases in sales for a products at an online bank following usability testing.